Back to jobs

Product Operations Director

Job description

.An Australian owned Fintech are once again expanding their team with the hire of a Product Operations Director

The operations team within this large insurer is fully responsible for the end-to-end customer experience from assisted sales to policy management, to claims.

They have developed several different products to make this experience as seamless as possible including: their proprietary owned system for managing policies and customers and enables customers to login and manage their policy Integrations with third party software providers technology

This role will be fully responsible for:
  • Articulating the vision for this technology (e.g., what it looks like, where do we build or buy etc)
  • Building a roadmap to achieve it
  • Assembling and leading teams of 6-10 product managers, engineers, testers, designers and analysts for a given time period to deliver on their goals
What we are looking for:
  • Experience in a product/technology role (e.g., head of product) where you’ve designed and lead teams to achieve goals, preferably at a FinTech, fast-growing start-up or technology company
  • Expertise in general insurance (ideally car or home) is very desirable
  • A strategic mindset - you can conceptualise, analyse, and clearly communicate strategy
  • Experience in managing complex relationships with a variety of stakeholders, often with conflicting needs and motivations
  • Comfort in leading talented individuals, with an ability to lead by example
  • You’re passionate and ready to help us build a leading insurance business
This is an exciting time to join the team and be part of a FinTech company going through a hyper-growth phase. They provide their team with:
  • The opportunity to make your mark on a growing FinTech
  • Highly competitive compensation, including share options
  • High levels of autonomy and trust so you can do your best work
  • Flexible working - we are about impact, not time at your desk. We encourage freedom and responsibility
Ready to make a mark in the product world? The business, team and opportunity are ready to go. All it needs is you.