We are looking for a Senior Business Analyst to join a global insurer that is currently implementing a new phone system and seeking a talented individual to lead this transformative initiative. This role offers a competitive compensation package along with the flexibility of a Hybrid work environment.

Key Responsibilities:

• Lead the analysis and documentation of business requirements for the new phone system implementation.
• Collaborate closely with stakeholders to understand current processes and recommend enhancements aligned with organizational objectives.
• Conduct thorough impact assessments and provide actionable insights to support decision-making.
• Work closely with technical teams to ensure the successful implementation and integration of the new system.
• Maintain comprehensive documentation, including user stories, process flows, and functional specifications.

Required Skills and Experience:

• Proven experience as a Senior Business Analyst within the insurance or financial services industry.
• Strong analytical skills with a track record of successfully delivering complex projects on time and within budget.
• Experience with telecommunications systems or related technologies.
• Excellent communication skills with the ability to engage effectively with stakeholders at all levels.
• Agile methodologies experience preferred.

Why Join:

• Innovative Environment: Join a forward-thinking insurance organization that values innovation and embraces cutting-edge technologies like our new phone system implementation.
• Impactful Contributions: Make a significant impact by driving transformative projects that enhance communication capabilities and operational efficiencies within the insurance sector.
• Career Growth: We are committed to your professional development, offering leadership opportunities, ongoing training, and a clear career path within our dynamic and supportive team.
• Hybrid Work Flexibility: Enjoy the best of both worlds with the option to work remotely and from our modern Sydney CBD office, fostering work-life balance and productivity.

If you're eager to apply your skills in an innovative setting, don't hesitate to apply now!

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