This nimble and fast-evolving media consultancy is on a mission to bring clarity to the often chaotic world of advertising. With nearly a decade of growth and a reputation for fearless, data-led media advice, the business partners with some of Australia's most recognisable brands as well as global giants. The growing demand for their straightforward and high-performing insights has led to the need for an experienced Client Manager to join their tightly knit, collaborative team.

Key Responsibilities

• Build and maintain strong, consultative relationships with major clients
• Drive client retention and identify opportunities for organic growth
• Manage and deliver performance benchmarking reviews with clarity and structure
• Interpret data, generate clear insights, and communicate actionable recommendations
• Oversee consultancy delivery and bring in senior leadership where appropriate
• Structure, lead and contribute to client meetings with clear agendas and outcomes
• Provide coaching and day-to-day support to Client Service Executives
• Collaborate on process improvements and contribute to product development
• Stay informed on industry trends, competitor activity, and media landscape shifts
• Pitch in on general office tasks in true small-team spirit

Desired Skills and Attributes

• 5+ years of relevant industry experience
• Proven ability to analyse data and translate findings into clear communication
• A confident and collaborative communicator, both written and verbal
• Comfortable leading client conversations and navigating complex business needs
• Capable of managing competing priorities with transparency and focus
• Proactive, solutions-oriented, and thrives in a team-focused culture
• Genuine interest in advertising, media strategy, and client success
• Committed to long-term career growth in Sydney

Why Join?

This role is ideal for someone who thrives in an honest, high-performance culture without layers of corporate red tape. You’ll join a passionate team that values clear thinking, initiative, and real results over jargon and hype. The work is meaningful, the clients are major players, and the team culture is grounded, humorous, and genuinely supportive. If you’re ready to make an impact and grow with a business that’s earning trust by cutting through complexity — this is your next move.

Apply now and one of the White Bay team will reach out to you very soon.

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• Work with industry-leading clients
• Fast-paced, no-fluff team culture
• Own and grow client relationships

Boolean String:

client management, media, advertising, benchmarking, data analysis, strategy, communication, consulting, Sydney, client retention, leadership, insights