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Network Support Manager

Job description

Network Support Manager

An exciting opportunity to join a global enterprise as the Network Support Manager who will lead multiple teams of T1 & T2 Network Engineers to monitor, maintain & support the network. This role provides a great deal of opportunity for professional growth as we're seeking someone that wants to grow the team, technology and their own capabilities. 

What you will be doing:
  • Support the end-to-end platform strategy, design, build, change and run off our Networks Platform
  • Continuously generate opportunities to enhance the platform experience to meet end-user and Business Owners' expectations
  • Manage a backlog of Incidents, BAU and change features prioritised to achieve business value whilst maintaining stability, resiliency and security
  • Support the IP Network, managed SD-WAN Networks, SASE remote access, Extranet Connectivity, and managed Local & Domestic Networks and Batch services for all of the Group
Your Experience:
  • Demonstrated knowledge and experience within a network-focused operations leadership role within Large Enterprise or Service Provider environments
  • Demonstrated knowledge and experience with the support of complex networks and automation technologies
  • Experience with large technology network infrastructure programs and projects, with at least 3 years in a Senior position
  • Exceptional stakeholder management skills, and previous experience managing and liaising with external vendors
  • Strong written documentation and process documentation skills
  • Solid understanding of ITIL practices and principles

Rare opportunity to enact change as a leader within a market-leading organisation then apply now! 

Let's connect:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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