- Posted 08 August 2022
- SalaryUp to $145,000 + 10% Bonus + Super
- LocationSydney
- Job type Permanent
- DisciplineIT & Telecomms
- Reference1277034
Consultant
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Business Analyst (Business Process)
Job description
About My Client:
My client is an Australian Telco that specialises in cloud services for business and government. Locally owned and operated, with an industry-leading customer service model, they're trusted by our customers to provide the services that enable their business success.
Purpose of the Position:
As a Business Analyst, your role will be to work closely with the business service delivery and operations business team to capture high-level requirements for process and system development and maintenance, translate them into cost-effective functional specifications and work with business and IT Systems stakeholders' solutions through to go-live.
This role holds ownership of all service delivery process flows, system documentation and training documentation, providing a conduit for business needs to be elaborated and communicated to IT Business analysts for system development if required.
What We Need:
What We Would Love:
Your Capabilities:
If you’re looking for an opportunity to provide your skills in a cutting-edge environment then apply now!
To automatically receive notifications upon new roles and market updates, follow our LinkedIn page: https://www.linkedin.com/company/white-bay-search/
Let’s connect: https://www.linkedin.com/in/jonathan-andryc/
My client is an Australian Telco that specialises in cloud services for business and government. Locally owned and operated, with an industry-leading customer service model, they're trusted by our customers to provide the services that enable their business success.
Purpose of the Position:
As a Business Analyst, your role will be to work closely with the business service delivery and operations business team to capture high-level requirements for process and system development and maintenance, translate them into cost-effective functional specifications and work with business and IT Systems stakeholders' solutions through to go-live.
This role holds ownership of all service delivery process flows, system documentation and training documentation, providing a conduit for business needs to be elaborated and communicated to IT Business analysts for system development if required.
What We Need:
- Business process documentation experience
- 5 years experience working in IT or Telecommunications operations.
- Business Analysis experience (2 years min)
- API integration experience
- Telco and/or cloud products.
What We Would Love:
- Agile methodology – has been part of an agile delivery team
- Systems development experience
- Mobile product development.
- Telco and/or cloud billing experience.
Your Capabilities:
- Good interpersonal skills – Able to work effectively in a team comprising both IT and business experts. Ability to engage stakeholders and business users at all levels.
- Highly developed communications skills both written and oral (articulate with good language skills) and will have strong listening and questioning talents.
- Proven track record of conceptual/strategic thinking ability and strong customer/consumer awareness.
- Ability to work on multiple projects abilities to manage competing priorities. Is able to work well under pressure to deliver quality service.
- Is a self-managed person who has the initiative and drives to work independently.
- Strong attention to detail.
- Ability to specify interfaces using knowledge of XML; document requirements and system design using UML; document business process using BPMN (Pega skills desirable); produce logical data models suitable for implementation in an RDBMS. Strong SQL skills.
- Is dedicated to meeting the expectations and requirements of internal customers; enjoys customer contact, establishes and maintains effective relationships and gains trust and respect.
- Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees. Listens and checks before acting.
- Practices self-development. Staying up to date with the latest industry and technology advances.
If you’re looking for an opportunity to provide your skills in a cutting-edge environment then apply now!
To automatically receive notifications upon new roles and market updates, follow our LinkedIn page: https://www.linkedin.com/company/white-bay-search/
Let’s connect: https://www.linkedin.com/in/jonathan-andryc/